Frequently Asked Questions
Everything you need to know about shopping with MAKSU
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags still attached.
How do I find my correct size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit based on your measurements.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor its progress.
Are your materials sustainably sourced?
At MAKSU, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with certified manufacturers to ensure sustainable practices.